Richard Bexon Ramblings of a mad man in Costa Rica

I remembering 2004 I booked a hotel with Expedia for a trip I was taking with my wife to Nice, France.  At the time I did not have tons of money, not that I have now either, however I was just out of student hood.  I booked a semi decent 3 star hotel in Nice, however on arrival they informed me they were full and I was to stay somewhere else.  To cut a long story short, the other hotel was terrible, Expedia did not care.

So I booked flights back to the UK with Expedia in March as they were super cheap, $750 with BA, however on checking my flights the other day Expedia everything seemed ‘hunky doory’.  But on entering the AA.com website reservation system it appears that I have now been switched on my return to American Airlines.
So I called Expedia, as always never an English speaking person, a guy called Michael in the Philippines, I knew where this was going straight off.  He did surprise me as his English was good and was very hopeful.  He told me that someone called ‘Joel’ had called and changed my reservation, did I know a Joel?  NO, I do not know  Joel and how can someone I do not know change my reservation.  Lesson – if you want to change someone’s flight just get the record locator, great work guys!!

Expedia nor AA knew who Joel was, neither did I.  I am quite a passive person and could see that the connecting flight had been changed and it would not work with the original BA flight, however a call would be nice!!  Later found out Joel is from Expedia, great guy from what I hear however has flight changing tourettes.  Will phone up randomly and change flights for you.  If you ever encounter Joel, be sure to give him your flight details.

All I wanted to do was fly BA transatlantic, now will never book with Expedia again and will go directly to the airline what ever the cost.